You will own the development and scaling of our next-generation service offerings — transforming one-time energy installations into long-term customer relationships and sustainable revenue streams. You’ll design service products that connect hardware, software, and energy solutions into a seamless customer experience, driving profitability and retention across our global markets.
This role sits at the intersection of
Product, Operations, and Commercial, with the mission to build scalable, profitable, and innovative services that extend the lifetime value of every customer in our ecosystem.
Your Responsibilities: - Define Product Vision and Strategy: Shape the roadmap for our global service and recurring-revenue portfolio, including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency.
- Drive Product Lifecycle: Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions.
- Enable Recurring Revenue Models: Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience.
- Cross-functional Collaboration: Work closely with Engineering, Market Operations, and Commercial teams to translate insights and operational feedback into scalable product solutions.
- Customer and Market Focus: Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings.
- Operational Excellence: Define and monitor KPIs to measure adoption, margin performance, and service quality. Identify levers to improve efficiency, cost structure, and customer satisfaction.
- Innovation and Ownership: Take ownership for building our service-driven ecosystem and push boundaries to make 1KOMMA5° a market leader in integrated energy solutions.
