Compliance Operations Analyst with Spanish

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder mentality and a 'team-first attitude' our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.

The role of the Compliance Operations Analyst is to manage the transaction alerts generated for money transfers and ensure that SumUp is following the highest compliance standards and is compliant with all applicable AML regulations.

What you'll do

• Investigate transaction alerts flagged by different internal rules

• Conduct ongoing monitoring of alerts relating to PEPs, Sanctions, Adverse Media & Law Enforcement

• Escalate relevant matters to the AML team

• Handle Seizures, Insolvency (Liquidation) cases aligned with SumUp policies and procedures

• Handle police investigation requests

• Resolve varying levels of queries in a timely and efficient manner

• Follow best practices and company policies and procedures

• Identify changes that can be made that will improve efficiency and customer experience

• Be equally comfortable working on your own and as part of a team

You’ll be great for this role if

• You have strong analytical skills & confident evidence-based thinking

• You have excellent written and verbal communication skills in English and Spanish

• You have experience in KYC / Customer Due Diligence / Financial industry, which is a plus

• You are flexible and open to change, meaning you can react and adapt to changing priorities

• You are enthusiastic, dedicated, and willing to learn. You are conscientious with a “can-do” attitude and a proactive work ethic

• Startups thrill you! You’re able to identify yourself with them and you know (or at least have an idea) of what awaits you when working for one

• You have good computer literacy

Why you should join SumUp

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Sofia office. This involves an office-first setup.

🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education and 10 days of paid educational vacation

🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp and 25 days of paid vacation + 1 accumulative day for each year of employment at SumUp

🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team

🥗 Monthly digital food vouchers and a monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and many more (re:benefit platform); regular snacks, drinks and weekly breakfast at our beautiful office

🥇 Additional health and life insurance; funded therapy & coaching sessions with licensed psychotherapists; co-sponsored Multisport card; Childbirth/adoption bonus; free shuttle buses from Joliot-Curie metro station; a long list of discounts and more

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.