Company Description

At Seven Senders, we connect people and markets, making international shipping a simple matter.

We are the leading platform for cross-border parcel delivery in Europe. We support e-commerce companies in successfully implementing their growth and internationalization plans and connecting millions of consumers with their desired products. Whether the focus is on speed or cost efficiency, we provide direct access to Europe's premier local carriers. Responsible for the daily end-to-end supply chain from the warehouse to the customer's doorstep, we ensure the parcels reach their destination efficiently and reliably.

Our mission is to connect markets with unparalleled ease using our innovative platform, which combines the best European delivery services with local logistics expertise. Since Johannes Plehn and Thomas Hagemann founded the company in Berlin in 2015, we've grown into a dedicated team of over 220 professionals. Today, we're proud to serve renowned clients such as ASOS, Shop Apotheke and Tamaris, continually advancing our journey as a European operating champion.

Job Description

The successful collaboration with last-mile logistics partners (Courier, Express, and Parcel Services) across Europe forms the foundation of our business. We offer our customers a tailored selection of high-quality carriers for the "last mile" to their customers.

In this position, you’ll lead a team of three Logistics Operations Specialists and report directly to the Head of Logistics. You’ll be the key operational interface between Seven Senders and our Last Mile carrier network, ensuring seamless daily performance, strong collaboration, and a consistently high service level for our clients across Europe.

What You’ll Do:

• Lead, coach, and develop a high-performing logistics operations team

• Manage and optimize relationships with our Last Mile delivery partners across Europe

• Oversee day-to-day operations and support partners in resolving issues quickly and efficiently

• Monitor partner performance (KPIs, SLAs) and continuously improve quality and reliability

• Collaborate with internal stakeholders (Implementation, Customer Service, Finance, etc.) to ensure smooth end-to-end operations

• Identify opportunities for operational improvements and drive scalable solutions

Qualifications

What You’ll Bring:

• A university degree in business administration, economics, logistics, or a comparable field of study.
• Comprehensive experience and a solid understanding of logistics processes, with a preference for last-mile logistics background.
• At least 1–2 years of leadership experience, combined with a genuine passion for guiding and empowering a motivated team.
• Fluency in both German (C1/C2 level or equivalent) and English (C1/C2 level or equivalent) to communicate effectively with diverse stakeholders.
• A hands-on, proactive mindset and a high sense of ownership

Additional Information

What we offer:

Flexible & Hybrid Work: Our office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish, you can work from almost anywhere for up to 2 months per year.

Benefits: We offer a corporate benefits platform and German & English language courses.

Mission Zero: Climate-neutral and long-term impact. With our green initiatives, we are reaching climate neutrality for ourselves, and hopefully, we're inspiring the entire logistics sector to join us to create a sustainable future.

Vibrant Culture & Community: We embody collaboration, open doors, and no-fuss results focus, and we are successful with our data-driven and efficient working approach. We like to celebrate and come together, and we strive for a workplace buzzing with energy and camaraderie, highlighted by regular team events, BBQs, and company-wide celebrations.

Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.