(Senior) Payments Manager (f/m/d)
Raisin
Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global +150 trillion euro market.
Raisin works with over 300 banks. Today, the platform holds over 75 billion euros in assets from around one million customers which have accrued over 5 billion euros in interest with their investments.
Team
The Payments team at Raisin Bank ensures the secure, compliant, and efficient execution of all money movements across Europe. As part of a fully licensed bank, the team manages the end-to-end payment lifecycle, from customer transactions to partner settlements, supporting Raisin’s retail platform and B2B Banking-as-a-Service offerings.
By combining experienced payments experts with ambitious professionals, the team drives operational excellence while working closely with Product and Engineering to automate and continuously improve payment processes.
Your Responsibilities
- Execute and own payment-related projects independently, including research, implementation, and coordination with Product and Engineering teams.
- Work with core payment systems and schemes, including TARGET, SWIFT, SEPA, and SEPA Instant.
- Prepare test concepts and execute user acceptance testing (UAT) for payment-related changes and initiatives.
- Monitor, investigate, and resolve payment incidents, ensuring timely root-cause analysis and remediation.
- Conduct technical and regulatory research (e.g., SWIFT, Bundesbank, EPC) and communicate relevant changes and impacts to internal stakeholders.
- Participate in internal and external working groups, technical showcases, and annual industry tests (e.g., Bundesbank, SWIFT).
- Act as a subject matter expert for special services (e.g., SWIFT or Bundesbank), including maintaining and owning Payments-related Confluence documentation.
- Support data-driven decision-making by contributing to payment reporting, transaction statistics, and analytical insights using tools such as SQL and Looker.
- Drive continuous process optimization and automation (e.g., reporting, ticket creation) to improve operational efficiency and scalability.
- Serve as a technical point of contact within Payments Operations, supporting bank-wide and company-wide initiatives as needed.
Your Profile
- Bachelor’s or Master’s degree in Business Administration, Engineering, Finance, Economics, or a related field.
- 2–4+ years of experience in payments, operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced technology environment.
- Strong hands-on experience with SQL and data analytics tools (e.g., Looker).
- Proven track record in process optimization, project delivery, and stakeholder management.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels and functions.
- Strong analytical skills with a desire to apply theoretical knowledge in a practical, operational environment.
- Independent and accountable, with a strong commitment to delivering high-quality, technology-driven results.
- Self-starter mindset, comfortable working with ambiguity in a dynamic, fast-paced environment
Join our mission, join our team – and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.
As part of our team, you will benefit from:
- Employee Development Budget of €2,000 and four full training days per year.
- Flexible working hours, home office and 30 vacation days.
- A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
- Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
- Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
- Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
- Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
- You are moving from another country or city to join us? We may support your relocation.
Raisin Applicant Privacy Policy
We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.
We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.