Join the b2venture community at one of our portfolio companies. See all open positions below.

Interested in working directly for b2venture? Learn more.

Working Student Relationship Management (m/f/d)

Raisin

Raisin

Customer Service
Berlin, Germany
Posted on Jan 22, 2025
Team
We are a large diverse relationship management team that manage and are the direct communication lines to our live banks.

Our team helps grow and expand the bank's performance backed by strong analytics, operations and working students.
Your Responsibilities
● Support the relationship managers with their banks requests
● Own and manage tasks (Jira, Miro, Confluence etc)
● Create and maintain documentation and projects
● Develop a strong understanding of our partners, systems and reporting
Your Profile
● Highly service orientated – it is key to ensure we are focusing on our banks and customers
● Excellent attention to detail – the work you will produce will often impact live bank product offerings
● Interest in FinTech preferred
● Good computer skills
● Happy to travel to the Berlin office
● Available between 15 and 20 hours a week and can work flexibly between Monday and Friday by arrangement
Join our mission, join our team - and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 75 different nationalities.
You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from:
  • Personal training budget of €400 and one full training day per year.
  • Access to Babbel for continuous language learning.
  • Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
  • Flexible working hours, home office and 20 vacation days per year.
  • Enjoy yearly company retreats to exciting European cities and other (virtual) team events, such as Lunch & Learn, Tech Lunch, Female Empowerment Forum, CEO Talks as well as our yearly Summer- and Winter Party.
About us

Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers. Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin, WeltSparen and ZINSPILOT.

In Germany, the company offers ETF-based investment and retirement products, Private Equity and Crypto investments, and savings products. Raisin works with over 400 banks and financial service providers from over 30 countries. Raisin has €50 billion AuA and generated over €1 billion in interest for its customers worldwide. Raisin is backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G.

The company has offices in Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich and New York.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.