About PriceHubble

PriceHubble is a European B2B company that builds innovative digital solutions for the financial and real estate industries based on property valuations and market insights. Leveraging big data, cutting-edge analytics and great visualisation, our product suite brings a new level of transparency to the market, enabling their customers to make real estate and investment decisions based on the most accurate data-driven insights (such as valuations, market analyses, value forecasts, building simulations or energy performance insights) and enhance the dialogue with end consumers. PriceHubble's digital solutions are designed to help all players across the entire real estate value chain (banks, asset managers, developers, property managers and real estate agents). PriceHubble is already active in 11 countries (Switzerland, France, Germany, Austria, the United Kingdom, Japan, Netherlands, Belgium, Czech Republic, Slovakia and the United States) and employs more than 200 people worldwide.

Your role

As an Account Manager, you will be responsible for managing a portfolio of mid to high-value clients, developing long-term relationships with them to ensure their satisfaction and retention. You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth and manage retention by securing renewals.

Your Mindset

• You are an enthusiastic and high energy person
• You are self-driven and motivated by getting things done
• You are super organized, methodical and process oriented

Your Responsibilities

• You manage a portfolio of existing clients - your focus is on managing retention and growing your current client base via upsell & cross-sell campaigns
• You lead renewals from end to end
• You connect with key high-value stakeholders with which you can establish growth opportunities
• You develop an understanding of our customer workflows in order to propose customized solutions that can improve our customer value
• You use BI tools to keep track of customer usage and detect tendencies
• You proactively reach out to your key clients to collect feedback and areas of improvement on a quarterly basis
• You collaborate with internal teams to advocate for client needs and ensure their success
• You provide regular performance reports and updates to clients
• You keep the CRM up to date, recording client engagement and communication
• You pro-actively escalate at risk customers to your team and ensure a strategic follow up