IT Support Intern
PriceHubble
About PriceHubble
PriceHubble is a PropTech company with over 200 employees, set to radically improve the understanding and transparency of real estate markets based on data-supported insights. We aggregate and analyze a wide variety of large-scale datasets, and apply state-of-the-art machine learning to generate high-quality valuations and predictive analytics for the real estate market. We are headquartered in Zürich, with offices in Berlin, Hamburg, Paris, Vienna, Prague, Amsterdam and Tokyo. We work on international markets and we are backed by world-class investors. We have a startup environment, low bureaucracy, and an international team and business.
Role:
As an IT Support Intern at PriceHubble, you will have the opportunity to work alongside our experienced IT professionals and contribute to the daily operations of our IT Support. You will play a crucial role in helping to ensure the smooth functioning of our technology infrastructure.
Responsibilities:
- Provide first-level technical support to employees via phone, email, and in person.
- Assist with troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.
- Assist in the management of user accounts and access permissions.
- Collaborate with IT team members on special projects and initiatives.
- Document IT procedures and maintain knowledge base articles.
- Keep inventory records of hardware and software assets.
- Currently pursuing a degree in Information Technology, Computer Science, or a related field, or recent graduate.
- Basic understanding of computer hardware and software.
- Strong problem-solving skills and a passion for technology.
- Excellent communication and customer service skills, including proficiency in English.
- Ability to work independently and in a team.
- Eagerness to learn and adapt in a fast-paced environment.
- Familiarity with Windows and macOS operating systems is a plus.
- Hands-on experience in a real-world IT environment.
- Mentorship from experienced IT professionals.
- Exposure to a wide range of IT technologies and tools.
- A collaborative and supportive work culture.
- Networking opportunities within the IT industry.
- Potential for future career opportunities within PriceHubble