Robotics Service/Maintenance Technician - RoboGym (human)
Aachen, Germany
- NEW
Robotics Service/Maintenance Technician - RoboGym (human)
Neura Robotics • Aachen
Your Entry into the Heart of Our Customer Relationships
In the Customer Success field, you're the bridge between technology and people. Whether it's through training sessions, solving technical challenges, or on-site setups, each day offers new and exciting tasks. As part of an international team, you combine technical expertise with a service-oriented mindset to provide the best support for our partners. You'll collaborate closely with departments like Engineering, Quality Assurance, and Product Management to create solutions that impress. Our Service Engineers, in particular, are always on the move, staying close to customers and ensuring our products meet global standards. You'll play a key role in delivering outstanding customer experiences—diverse, dynamic, and always at the heart of the action.
- Full-time
Aachen
NeuraGym is our physical AI training center, where we collaborate with our partners to gather extensive data and teach robots at scale. It serves as the infrastructure where applications are developed for all our robots - from our cognitive robots arm MAiRA to our humanoid 4NE1 and our service robot MiPA.
As a Robotics Service/Maintenance Technician at Neura, you are responsible for the precise mechanical assembly and commissioning of our humanoid robot 4NE1 and its subassemblies. You will work closely with our development and engineering teams to ensure that our products meet the highest standards and operate flawlessly.
Your mission & challenges-
Mechanical assembly, integration, and setup of humanoid robot prototypes
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Assembly of modules, joints, actuators, and gear systems
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Reading and implementing technical drawings and CAD derivations
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Adjusting, reworking, and optimizing parts during the prototype phase
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Supporting commissioning, testing, and system modifications
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Identifying assembly issues and providing feedback to mechanical design
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Using measurement tools for functional and quality inspections
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Documenting assembly processes and prototype changes
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Maintaining tools, fixtures, and workstations
Must‑have:
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Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar
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Experience in prototype construction or assembly of complex mechanical systems
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Strong understanding of mechanical assemblies and machine components
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Confident reading of technical drawings
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Skilled craftsmanship with a precise, clean working style
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Independent and solution‑oriented working approach
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Strong team spirit and good communication skills in German or English
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Willingness to occasionally travel to support installations and commissioning at customer sites or trade fairs
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Basic knowledge of electrical/electronic topics (e.g., wiring)
Nice‑to‑have:
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Experience in robotics, automation, or special‑machine construction
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Experience with actuators, gear systems, or mechatronic assemblies
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"