NEURAGym Manager - NEURAGym (human)
Aachen, Germany
- NEW
NEURAGym Manager - NEURAGym (human)
Neura Robotics • Aachen
Together, we build the foundation for success and growth
Imagine working in a team that forms the heartbeat of a company. The corporate functions – Finance, Controlling, Office Management, IT Infrastructure, Facility Management, and People & Culture – are not just supporters but active shapers. Here, you ensure everything comes together so each department can achieve its best results. Whether you're analyzing numbers in Finance and Controlling to enable crucial decisions or shaping the workday in Office Management so everyone can focus on what matters – your contribution makes a difference. IT Infrastructure connects teams and technologies, ensuring efficient processes and keeping the company digitally future-ready. Facility Management creates inspiring spaces where people can develop ideas and grow together. In the People & Culture team, you help shape the culture that defines our company and invites talents to give their best. You’ll be at the center, working with people across all areas to secure success and shape the future. If you're looking for a role that combines diversity, responsibility, and team spirit, then the Corporate Functions are the perfect place for you. Together, we achieve more – turning ideas into reality.
- Full-time
Aachen
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Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities
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Lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience
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Own the full customer operations journey - from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site
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Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value
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Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model
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Manage the essentials - budget, assets, facility basics and IT uptime - so the team and customers can focus on teaching robots
Must have:
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Degree in Engineering, Applied Sciences, Operations Management or a related field
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5 + years leading customer-facing tech operations OR managing large-scale product / programme roll-outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services
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Proven leadership of multidisciplinary teams with direct responsibility for external-customer success
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Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks
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Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value)
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Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact
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Experience managing site-level budgets and coordinating vendors or external service providers
Nice to have:
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Exposure to cloud-based ML infrastructure or IT support workflows
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Excellent written and verbal communication; fluent in English and German
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Hands-on, problem-solving attitude; thrives on keeping multiple projects moving in a fast-changing environment
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"