Group Lead Robotics Service & Maintenance - NEURAGym (human)
Aachen, Germany
- NEW
Group Lead Robotics Service & Maintenance - NEURAGym (human)
Neura Robotics • Aachen
Give Our Robots Consciousness
In the AI Department, you'll develop the cognitive abilities of our robots, enabling them to understand and interact with their surroundings. You'll work on algorithms that make machines intelligent and adaptive—ranging from object recognition and language processing to decision-making in complex environments. You'll be part of a team that pushes technological boundaries and collaborates closely with software, hardware, and product management teams. Using cutting-edge tools and methods from machine learning and AI, you'll work on projects that have a direct impact on our products. If you're excited about making machines smarter and shaping the future of human-machine interaction, the AI Department is the perfect place for you.
- Full-time
Aachen
Your mission & challenges
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Hire, develop, and hold a high bar for a team of Robotics Service/Maintenance Technicians
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Drive robot uptime as a measurable outcome: plan maintenance schedules, repair workflows, and spare parts inventory so the NeuraGym never stops for preventable reasons
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Be the final technical call on complex assembly issues, recurring faults, and hardware failures — and make sure those decisions are documented and learned from
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Define assembly quality standards and enforce them consistently across every technician and every shift
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Close the loop with engineering: turn recurring field issues into structured, actionable feedback for the mechanical design team
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Build and maintain SOPs, assembly documentation, and onboarding materials that make the team scalable
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Lead technicians on customer site installations and commissioning at trade fairs
What we can look forward to
Must-have
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Completed vocational training as an industrial mechanic, precision mechanic, mechatronics technician, or similar
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5+ years in prototype construction or assembly of complex mechanical systems
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2+ years as team lead, senior technician, or shift supervisor with direct responsibility for others' output
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Deep understanding of mechanical assemblies, actuators, joints, and machine components; confident reading of technical drawings
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Experience in robotics, automation, or special-machine construction
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Strong communicator in German and/or English; able to bridge shop floor and engineering
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Willingness to travel for customer installations and commissioning
Nice-to-have
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Hands-on experience with actuators, gear systems, or mechatronic assemblies
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Background writing or improving assembly SOPs and maintenance documentation
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Basic knowledge of electrical/electronic topics (e.g., wiring, sensors)
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"