Quality Engineer - Field Return Analysis (Human)
NEURA Robotics
- NEW
Quality Engineer – Field Return Analysis (Human)
Neura Robotics GmbH • Metzingen
Your Contribution to Excellence
In quality management, you ensure that our products and processes meet the highest standards at every stage. From development through production to delivery, you work to make quality not just a promise but a tangible reality in every detail. You'll closely collaborate with all departments—from engineering and production to service—developing innovative approaches to sustainably secure and enhance quality. Using state-of-the-art methods and your keen eye, you'll ensure our solutions are reliable, powerful, and perfectly tailored to our customers' needs. If you love questioning things, analyzing details with passion, and want to be part of a team that truly makes a difference, then quality management is the perfect place for you. Here, you'll contribute to making perfection not just a goal, but our standard.
Metzingen
- You investigate and diagnose returned robots from the field, analyzing mechanical, electrical, and software-related issues.
- You carry out systematic troubleshooting, perform root-cause analyses, and document all results in a clear and structured manner.
- You plan, execute, and evaluate tests to reproduce and validate the identified failure causes.
- You contribute to the development and optimization of testing methods and support the continuous improvement of test processes.
- You derive technical actions and design improvements and work closely with the R&D, Quality, and Manufacturing teams to implement them.
- You assist in evaluating field failure trends and prepare statistical analyses to identify patterns and areas of concern.
- You create technical reports, presentations, and structured lessons learned to effectively share insights across the organization.
- You actively contribute to improving overall product reliability and service quality.
- You support the complaint management process by analyzing root causes and communicating findings with the Service and Customer Support teams.
- You participate in quality-related development of software tools used to test, read out, or diagnose robot components.
- You have ideally completed a Master of Science in Mechatronics and previously completed a technical apprenticeship – for example as a mechatronics or electronics technician – possibly within a dual study program such as the Reutlingen, Esslingen or Albstadt model.
- You have strong knowledge in control engineering and experience in programming, such as with Python, C/C++, or MATLAB/Simulink.
- You have expertise in electronics, sensor technology, drive systems and/or robotics, and you are confident in working with measurement equipment, diagnostic tools and laboratory setups.
- You have experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools, and you ideally bring basic knowledge of statistics or data analysis; experience with embedded systems or industrial communication protocols is a plus.
- You think analytically and in a structured manner, and you have strong diagnostic and problem-solving abilities.
- You are highly self-motivated, work independently, and bring a collaborative, communicative working style.
- You document your work precisely and reliably.
- You have very good English skills and good German skills.
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Alina Bartelmuß
Our values. The cornerstones of our success.
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
We live a high level of appreciation through open communication and transparency.
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
People are at the center of everything we do.
Our Location
Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
Your insight into our daily work
Unsere Mission
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"