Hey, post sales wizard.

Here is your next job adventure.

We're not another loud tech company shouting for attention, we’re building tech that transforms everyday service experiences. At Miss Moneypenny Technologies, we’ve reimagined the mobile wallet card: a dynamic access point to the services people need, at the exact moment they need them. We’re building a new category and a new service layer for customer success.

Backed by top-tier investors (Earlybird, b2venture) and growing faster than a dad joke at a Monday all-hands, we are creating real impact. Come join us. Change end customer experience across different industries, by guiding enterprise customers through their projects with Wallet Studio.

As a Senior Implementation & Project Manager (f/m/d) at Miss Moneypenny Technologies, you will be the key link between our clients’ digital engagement strategies and Wallet Studio.

You will manage the implementation and rollout of Wallet Studio across complex enterprise environments, while acting as a strategic advisor and technical partner to ensure seamless adoption and measurable customer outcomes.

Your work will blend project management rigor, and strategic communication, ensuring every customer achieves maximum value from Wallet Studio.

What You Will Do

• Lead Enterprise Implementations: Manage the complete lifecycle of Wallet Studio rollouts from discovery and scoping to configuration, advising and post-launch optimization.
  
  

• Act as Trusted Technical Partner: Serve as the main advisor for assigned enterprise clients, ensuring smooth onboarding, integration, and ongoing success with Wallet Studio.
  
  

• Drive Strategic Project Delivery: Establish clear project governance structures, define success metrics, and manage execution timelines across multiple stakeholders.
  
  

• Translate Business Processes into Wallet Studio Configurations: Convert clients’ marketing and CRM workflows into actionable Wallet Studio setups that deliver tangible results.
  
  

• Collaborate Cross-Functionally: Work closely with Customer Success, Product, Engineering, and Solution Consulting teams to ensure consistent delivery and continuous improvement.
  
  

• Manage Multi-Stakeholder Dynamics: Facilitate structured communication and alignment between technical, business, and marketing teams within large organizations.
  
  

• Optimize for Customer Success: Conduct regular solution health checks, identify optimization opportunities, and proactively address risks to ensure customer satisfaction and retention.
  
  

• Continuously Evolve Implementation Practices: Apply agile methodologies and a “build–measure–learn” approach to refine processes and delivery models.
  
  

• Represent MissMP Professionally: Act as a confident ambassador for Miss Moneypenny Technologies in both English and German contexts, reinforcing trust and credibility

• On-Site Collaboration: Participate in regular on-site client engagements to strengthen relationships and accelerate results.

What You Bring

• Experience: 3–5 years in a hybrid role encompassing stakeholder management, SaaS Implementation, and Project Management within enterprise or high-growth software environments.
  
  

• Wallet & Digital Experience Expertise: Familiarity with digital wallets, mobile engagement, or marketing technology ecosystems is a strong plus.
  
  

• Project Leadership: Proven success managing large-scale, multi-stakeholder SaaS projects end-to-end, ideally using Agile or hybrid delivery frameworks.
  
  

• Technical Fluency: Ability to understand API-based products, data flows, and integrations translating technical concepts into clear client outcomes.
  
  

• Client-Facing Excellence: Skilled at managing senior-level relationships, aligning complex priorities, and delivering with confidence and empathy.
  
  

• Communication Skills: Excellent written and verbal communication in English and German (C1-C2); native-level proficiency in an additional language, such as Spanish, is a plus.
  
  

• Structured Approach: Strong analytical, planning, and organizational skills with the ability to manage multiple projects simultaneously.
  
  

• Tools & Methods: Hands-on experience with Jira, Asana, Confluence, or equivalent project management tools; certified or trained in Scrum/Kanban preferred.
  
  

• Adaptability: Comfortable operating in high-ambiguity, fast-moving environments where priorities evolve rapidly.
  
  

• Customer-Centric Mindset: Deep motivation to drive measurable business impact for enterprise clients through technology adoption.

Benefits

We’re a diverse, ambitious, and value-driven team made up of problem-solving superheroes, software wizards, sales gods and goddesses, industry darlings, design aficionados, product visionaries, fitness fanatics, "Mafiosi" masters, and perhaps even a few mini-golf legends. We work incredibly hard but have a blast doing it, with plenty of laughter and humor along the way. In short: You’ll definitely want to get to know us.

A job you can dance to like no one is watching.

dadjokes #creativity #bmovies #nopolitics #moremoremore

But There’s More:

• With leading investors Earlybird and b2venture backing us, we’re building something significant here. If you’re looking for meaningful challenges and want to contribute to a forward-thinking, ambitious team, this role is for you.
• We believe in meaningful work. Our team is passionate about pushing boundaries and delivering real value, and we celebrate our achievements together.
• At the core of our culture are trust and open communication. We value diverse perspectives and know that collaboration drives success. There’s no room for egos. Every voice matters, and every success is shared.
• No politics! This is worth repeating: no politics!!!
• We balance hard work with genuine enjoyment. Whether it’s sharing a laugh, showing off quirky talents, or chilling on the rooftop, we embrace the lighter moments as much as the serious ones.
• Above all, we are learners. We welcome challenges as opportunities for growth and are committed to supporting each other’s development.

We Believe Diversity Makes Us Stronger

We actively encourage applicants from all backgrounds, identities, and experiences to apply, even if you don’t tick every box. What matters most to us is your attitude, your drive to make things happen, and your desire to grow in a team that values trust, kindness, and clarity.

Abteilung

Customer Success

Role

Project Manager (f/m/d)

Locations

Berlin HQ

Remote status

Hybrid