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Senior Social Media Manager

DeepL

DeepL

Marketing & Communications
London, UK
Posted on Oct 29, 2024

Meet DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.

Meet the team behind this journey

The Social Media Manager reporting to content marketing will be the driving force behind DeepL’s global social media strategy and execution across multiple social channels. You will be responsible for owning and managing the global social media calendar to ensure that all social media content and campaigns are cohesive, strategically planned and flawlessly executed. The ideal candidate will have extensive social media experience with a deep understanding of social media platforms, particularly Instagram, LinkedIn, X, Youtube and TikTok. This role requires someone who is highly dynamic and hands-on, analytical, creative, and passionate about storytelling through innovative and viral content that captivates our audience. Collaboration is at the heart of this role; you will work closely with the wider communications team, our creative studio, and marketing team to deliver impactful messaging and engagement strategies across DeepL's various channels.

Your responsibilities

  • Ideate and execute a highly impactful social media strategy in full alignment with our overarching company goals and objectives with focus on brand awareness and demand generation

  • Own and manage our social media calendar that resonates with our business goals and current and emerging tech trends

  • Independently develop and create written and visual content including post copy for various channels, ensuring that it aligns with our B2B and B2C audiences and DeepL’s messaging and goals

  • Engage with followers promptly to cultivate a thriving community

  • Monitor and analyze social media metrics to access campaign performance and impact

  • Stay on top of trends, AI technology, to keep our campaigns updated and innovative

  • Prepare reports on campaign performance and measure ROI

Qualities we look for

  • 10+ years of experience in social media management, digital marketing, communications or a related field with strong focus on B2B

  • Strong project management skills and a collaborative mindset, with experience managing cross-functional relationships and working effectively with both direct and dotted-line reports

  • Exceptional writing and editing skills, with a keen eye for detail and a strong ability to convey complex information clearly and engagingly for both copy and design

  • A deep understanding of social media platforms and emerging channels, with a track record of leveraging them for strategic communications (with a strong focus on B2B)

  • A creative, forward-looking mindset with the capability to produce innovative, unconventional content that has the potential to go viral

  • An interest in data and analytics, with a talent for data-led storytelling and experience measuring the effectiveness of communications strategies

  • Big picture thinker, able to translate ambiguity into clear communication strategies

  • Practical and proactive attitude with a humble approach, comfortable working in a fast-paced, ever-changing environment

  • A genuine interest in technology, language and the DeepL mission

What we offer

  • Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

  • Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.

  • Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.

  • Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.

  • Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.

  • 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.

  • Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We are an equal opportunity employer

You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.