DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your destination.

What sets us apart

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your destination.

Meet the team behind this journey

The Account & Team Experience Team is responsible for addressing the needs of individuals who oversee their company's DeepL accounts and the teams that utilise them. We achieve this by providing administrators with the insights they need to understand their users' behaviour via dashboards, tools to solve use cases such as granting and removing user permissions, and the ability to manage paid subscriptions. Administrators are vital to DeepL's success within their respective companies, and it is therefore crucial for DeepL's global success that we make their jobs as effortless and effective as possible.

Your responsibilities

• Define the mission, strategy, and roadmap to enhance account and team management experience for individuals and businesses using DeepL.

• Lead a collaborative team process to translate user and business needs into development requirements that drive impact

• Own the product lifecycle from discovery to launch and driving measurable business impact

• Define metrics and KPIs to measure and report progress

• Ensure the maximum Return on Investment for all of your team’s efforts

• Communicate strategy, ideas and concepts clearly, aimed at the right audience, with the help of insight and data

• Identify opportunities for new features and products that leverage the global scale of our user base and data

Qualities we look for

• 3+ years of experience as a Product Manager working with Engineers and Design in an agile environment

• Experienced in building products in B2B space

• Strong understanding of how to lead an impactful product team – analysis, hypothesis formation, ideation, prioritisation and execution

• Experienced in driving the whole product lifecycle – research, prototyping, iterative development and testing, launch, and continuous improvement

• Consistent in using qualitative and quantitative insights to define strategy, goals and roadmap

• Comfortable taking decisions and moving forward to learn fast when data or research might be difficult to acquire

• Analytical and focused on solving problems elegantly but simply. You are able to analyze and break down large problems to a structured approach, with small measurable steps to achieve your goals

• Data driven. You base your decisions on facts, not opinion, and always seek to validate any hypothesis both before and after implementation

• Experienced working on a product at scale, with an international footprint is an advantage

• Experience working in account and team management domain is nice to have

• Strong communication and presentation skills with the help of insight and data

• Resilient and able to deal with uncertainty and constant change

• Great command of the English language. Other languages would be an advantage.

What we offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
• Remote work, flexible hours: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• Comprehensive health insurance: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

Please make sure to send your application in English.

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