As an Analytics (Senior) Manager at Blacklane, you will be responsible for leading and mentoring a team of Data Analysts, guiding them in delivering high-quality, actionable insights that drive business decisions. You will play a pivotal role in defining the analytics strategy, setting team priorities, and ensuring alignment with overall business goals. Your strong leadership skills, combined with deep expertise in data analytics, will be essential in fostering a data-driven culture and achieving our strategic objectives.

YOUR CHALLENGE:

• Lead, mentor, and manage a team of Data Analysts, fostering professional growth and development.
• Define and drive the analytics strategy, ensuring alignment with business goals and priorities.
• Collaborate with cross-functional teams, including Data Engineering, Product, Sales, Operations, Marketing, and Finance, to identify and address analytical needs.
• Oversee the development and delivery of analytical projects, ensuring accuracy, quality, and relevance of insights.
• Own the Data Catalog for the company to provide standardized metrics to stakeholders
• Develop and implement best practices for data modeling, analysis, reporting, and visualization.
• Ensure effective communication of insights and recommendations to stakeholders at all levels of the organization.
• Support Product and Engineering teams with data collection (tracking concepts, data quality, analyses and experimentation)
• Drive continuous improvement in analytics processes, tools, and methodologies.
• Manage resources, budgets, and timelines to meet project deadlines and deliverables.
• Foster a data-driven culture, promoting the use of data and analytics to inform decision-making.
• Stay up-to-date with industry trends, tools, and best practices in data analytics.

ABOUT YOU:

• Proven experience in leading and managing a team of Data Analysts or similar roles.
• Strong analytical skills, with expertise in data analysis, interpretation, and visualization.
• Proficiency in SQL and experience with data analysis tools (e.g., Tableau, Power BI, Looker).
• Excellent communication skills, with the ability to translate complex data into actionable insights and recommendations.
• Strong project management skills, with a track record of delivering projects on time and within scope.
• Ability to build strong relationships with cross-functional teams and stakeholders.
• Strategic thinking and problem-solving skills, with a focus on driving business impact.
• Experience with data transformation tools (e.g. DBT) and data warehousing solutions (e.g. Snowflake, BigQuery).
• Familiarity with cloud platforms (e.g. AWS, GCP) and related data services.
• Knowledge of statistical analysis and machine learning techniques.
• Advanced degree in Data Science, Analytics, or a related field.

MORE THAN A JOB:

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry.

We believe in ethical business practices and have a strong company culture:

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.