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UK Communications Manager



Marketing & Communications
London, UK
Posted on Tuesday, May 14, 2024

The Communications Manager UK is a key local position in Blacklane's global communications team. This manager will collaborate closely with the Global Head of Communications to establish and execute the thought leadership and reputation strategy in the UK. This involves cultivating relationships with top-tier media contacts and overseeing an agency. The role also requires tracking communications campaigns against internal and external metrics to showcase success and refine future delivery. Additionally, the manager will focus on enhancing Blacklane's reputation with the clear objective of raising awareness.

This is what you will do:

  • Develop the UK external communications strategy by integrating internal and external audience insights with global reputation priorities.
  • Crafting B2B and B2C communications campaigns to position Blacklane as the premier global chauffeur service.
  • Manage senior leadership positioning and oversee speaker engagements and media opportunities to drive our reputation narrative.
  • Serve as the primary spokesperson in the market and cultivate a close network of media contacts. Establish strategic media partnerships.
  • Handle crisis communications in alignment with the global communications team and act as the point of contact during crisis situations.
  • Manage relationships and budgets with external agencies to fulfill reputation strategy objectives.
  • Collaborate closely with the UK management team, as well as functional leaders across the organization.

This is what you will need to succeed:

  • Bachelor's degree in communications, public relations, journalism, or a related field; Master's degree preferred.
  • Minimum of 3-5 years of experience in communications, public relations, or related fields.
  • Exceptional English-language written and verbal communication skills.
  • Proven experience in developing and executing successful communications strategies.
  • Experience managing relationships with journalists and influencers.
  • Excellent stakeholder engagement skills to represent the communications perspective at the local and global levels.
  • Experience in managing agencies.

If you are a creative and strategic thinker with a track record of developing and executing successful communications strategies, we encourage you to apply for this exciting opportunity in our Communications team.


We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry.

We believe in ethical business practices and have a strong company culture:

  • Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
  • Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
  • Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
  • Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
  • Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
  • Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
  • Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
  • Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

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