Join the evolution of chauffeuring and build the global Blacklane for Business proposition. We’re on a mission to reinvent chauffeuring by merging new technologies with the best service quality.

Our business is a force for good for travelers, corporate travel managers, chauffeurs and the environment. We work with our partners to deliver the most professional and reliable service, through employed chauffeurs and a growing fleet of electric vehicles. As a member of our crew, you’ll receive ESOP (employee stock ownership plan), personal development and the opportunity to make a difference in a company that cares. We are looking for an organized and committed account manager to grow our most prestigious account throughout the APAC region. Building relationships and problem-solving with our partners represent our brand and are key to the continued success of Blacklane.

YOUR CHALLENGE:

• Record and document customer requirements related to product and service modifications.
• Internal communication of customer requirements and collaborative work with Blacklane colleagues across departments to ensure their fulfillment, with a particular emphasis on close coordination with the product development team.
• Identify and develop innovative solutions that support the growth of accounts while upholding our service standards and maintaining a healthy commercial balance.
• Conduct training sessions to educate strategic partners about Blacklane's products and solutions, including the presentation of new offerings.
• Take the lead in organizing and chairing regular meetings, whether virtual or on-site, to nurture and expand our strategic partnerships.
• Serve as the primary point of contact for our strategic partners throughout the APAC region and take full ownership of complaint management, ensuring timely resolution and client satisfaction.
• Assume full ownership of turnover related to key accounts, setting and achieving ambitious revenue targets.
• Plan and execute various marketing initiatives and events to drive engagement and growth.

ABOUT YOU:

• Proficient in managing complex projects and adept at engaging with both internal and external stakeholders.
• Possesses a deep understanding of markets, products, industries, and emerging technical developments.
• A collaborative team player with a strong focus on building and nurturing relationships.
• Highly motivated and driven, consistently displaying a bias for action.
• Results-driven and numbers-oriented, with exceptional analytical abilities.
• Advanced proficiency in Microsoft Office tools, including Excel and PowerPoint.
• Skilled in utilizing common sales tools, such as Salesforce, with precision.
• Exemplary oral and written communication skills in English.
• Exudes positivity and enthusiasm, fostering an upbeat work environment.